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BILINGUAL SPANISH CALL CENTER REPRESENTATIVE (Full Time & Part Time)

Las Cruces,NM

MCI

WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? Do you strive for excellence and enjoy helping others? This position supports customer service, technical support, and customer sales interactions. You would interact with customers across the country to...
4X10 Telephone Sales Representative (4-Days, 40hrs./wk)

Las Cruces,NM

MCI

LOCATION Las Cruces, NM JOB TYPE Full-Time PAY TYPES Hourly + Bonus BENEFITS & PERKS LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement,...
Human Resources Specialist

Las Cruces,NM

MCI

HR support, in partnership with operations. Ensure timely and accurate entries to the HRIS databases. Coordinate recruitment activities. Prepare and submit job reacquisition requests. Communicate with staff and provide instructions and guidance...
Bilingual Spanish Call Center Representative

Mesilla,NM

MCI

Handle inbound and outbound calls in English and Spanish. Translate and communicate clearly across both languages. Assist customers with billing, account updates, and general inquiries. Maintain accurate and detailed records of customer interactions.
Experienced Call Center Quality Assurance Supervisor

Mesilla,NM

MCI

LOCATIONLas Cruces, NMPOSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a...
Call Center Client Account Manager II

Las Cruces,NM

MCI

LOCATION Las Cruces, NM JOB TYPE Full-Time PAY TYPES Salary + Bonus BENEFITS & PERKS MANAGEMENT: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company...
Call Center Site Director

Mesilla,NM

MCI

Manage Sales Supervisors. Oversee quality, production, and hours. Assist with implementation of strategic sales plans, ensuring they are in alignment with corporate objectives. Manage metrics, performance criteria, policies and procedures to...
Contact Center Client Services Manager

Mesilla,NM

MCI

Serve as the main point of contact for assigned client accounts. Ensure service delivery aligns with client expectations, SLAs, and KPIs. Conduct regular business reviews and performance presentations with clients. Collaborate with operations, QA,...
Contact Center Manager

Mesilla,NM

MCI

Manage overall contact center operations, including staffing, performance, and service delivery. Lead and mentor team leaders, supervisors, and support staff to achieve KPIs and SLAs. Collaborate with clients to understand business needs and ensure...