Www Craigslist Com Jobs In 88046
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Experienced Call Center Recruiter
Mesilla,NM
MCI
Manage full-cycle recruitment for contact center roles. Source candidates through job boards, social media, and referrals. Conduct interviews, assessments, and background checks. Coordinate with hiring managers to understand staffing needs. Maintain...
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Experienced Call Center Manager
Mesilla,NM
MCI
Oversee daily operations of the contact center, ensuring KPIs and SLAs are consistently met. Lead and mentor supervisors, team leads, and support staff. Analyze performance data and implement strategies for improvement. Collaborate with clients to...
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Experienced Call Center Client Services Manager
Mesilla,NM
MCI
LOCATIONLas Cruces, NMPOSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a...
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Experienced Call Center Quality Assurance Supervisor
Mesilla,NM
MCI
Supervise QA analysts and oversee daily monitoring of agent interactions. Conduct calibration sessions to ensure scoring consistency across teams. Analyze QA data and trends to identify performance gaps and training needs. Provide coaching and...
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Senior Customer Care Supervisor
Las Cruces,NM
MCI
LOCATION Las Cruces, NM JOB TYPE Full-Time PAY TYPES Salary + Bonus BENEFITS & PERKS MANAGEMENT: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company...